User Agreement
1. Introduction
Welcome to Easylfe. This User Agreement outlines the terms governing your use of our website, services, and tools (collectively, the “Website”), provided by Shenzhen Yiwuyu E-commerce Co., Ltd. (“Easylfe,” “we,” “us,” or “our”). By accessing or using our services, you agree to comply with and be bound by the terms and conditions set forth below, including any linked policies. If you do not agree to these terms, please discontinue use of our services immediately.
2. Scope
Before using our services, you must read, understand, and accept all terms in this User Agreement and our Privacy Policy. These documents apply each time you access our Website or use our services.
3. Your Account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
If you are under 18 years of age, you may use this Website only with the involvement and authorization of a parent or legal guardian. Minors are not permitted to transact on the Website independently. Easylfe reserves the right to terminate accounts and refuse service if it is found that a user is underage.
We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.
4. Abusing Our Website
We work to maintain a safe and fair environment. Please report any problems, offensive content, or policy violations to us at contact@easylfe.com.
If you believe your intellectual property rights have been infringed, please notify us via email at contact@easylfe.com, and we will investigate promptly.
5. Purchase and Payment
Before making a purchase, carefully review all item details, including price, shipping charges, import duties, and sales terms. You are responsible for providing accurate shipping and payment information. We are not liable for losses resulting from incorrect information entered by the buyer or payment errors.
6. Delivery
Upon receipt of payment, we will process your order for shipment within three business days and provide delivery details, including the carrier name and tracking number. If we fail to ship within this period, you may cancel the transaction.
We make every reasonable effort to ensure delivery within the timeframe specified on the product page. If an item is not delivered due to an error on our part, we will assume full liability.
7. Cancellation, Return, and Refund
You may cancel an order at any time before it is shipped. Once shipped, returns are subject to our return process.
Returns must be requested within seven days of receipt. Return shipping costs are the responsibility of the party at fault for the return.
Refunds will be processed promptly upon cancellation or return completion, either through credit card reversal or deposit into your PayPal account.
8. Content
You may post reviews, comments, photos, and other content, provided it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise harmful. You may not post spam, use false email addresses, or impersonate others. We reserve the right to remove or edit content but assume no obligation to do so.
9. Access and Interference
You may not use automated means such as robots, spiders, or scrapers to access our Website without prior written permission. Additionally, you agree not to:
- Place an unreasonable load on our infrastructure;
- Copy, modify, or display website content without authorization;
- Interfere with the proper functioning of the Website;
- Bypass any measures we use to restrict access.
10. Privacy
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. Our use of your data is described in our Privacy Policy. We protect your information with physical and technological security measures. You can access and update your information by signing into your account.
11. General Provisions
If any part of this Agreement is found invalid or unenforceable, the remaining terms will continue in effect. Section headings are for reference only and do not limit the scope of provisions. Our failure to enforce a breach does not waive our right to act on future breaches.
We may amend this Agreement at any time by posting revised terms on our Website. Continued use after changes constitutes acceptance. This Agreement may only be amended in writing signed by both parties.
Need Help?
If you have any questions about this User Agreement, please contact us:
📧 contact@easylfe.com